Returns & Exchanges

At Choix, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully pack your items in their original packaging with all tags attached to ensure they remain in unworn, sellable condition.

3

Attach the Shipping Label

Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Drop your package at any authorized carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing